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This product will be made after your order. It is impossible to cancel or refund. It is possible to exchange the size once. Wrinkles or microscopic scratches are a natural characteristic of leather. The return is impossible because of that reason. Color :Black + White. Strap loafer with shirring detail on the upper. Open-side loafer. Square shaped platform on the front. Comfortable fit. Middle heel. Pig leather lining. Gold circle-embellishment on the strap. Chunky heel. Measurement. Heel height :(Front)0.39", (Back)1.57". This item is based on ITALY shoe size. Please refer to the size chart. When choosing your size, we recommend that you choose your normal size. Refund/Exchange is impossible if you choice the special size(35size, 35.5size, 38.5size, 39size, 39.5size, 40size. Composition. Upper :Pull-Up leather, Kip leather / Insole :Latex / Outsole :Leather sole. Our shoes are all custom made shoes. If your order our shoes, we prepare shoe making for you. And it takes times almost 7-14 days to prepare for shipping. Also, we do not exchange and refund via overseas orders. We appreciate to understand our custom made systems before orders. Our shoes size are based in italy size. Please check your size. As each brand varies in sizing and cut,. Please contact info@reikenen. Com with specific sizing questions. Orders are shipped on regular business days, Monday to Friday. Depending. On the destination the delivery time averate 4-5 days with EMS Postal Service. In either case international shipping is the responsibility of the customer. Duties & taxes are set by the customs authorities of the destination country. EMS will contact you directly requesting payment upon your orders arrival through customs. Contact info@reikenen. Com for Online customer service. Thank you. Media screen and (min-width:750px). Mb{. Display:none;. Pc{. Display:block! Important;;. Color: black